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li.entrante ul, .menu-abierto #menu li.saliente ul {display: block;}#menu li.entrante ul li a, #menu li.saliente ul li a {padding-left: 40px;display: -webkit-box;display: -ms-flexbox;display: flex;text-align: left;}#menu li.entrante > div, #menu li.saliente > div {padding: 10px;}.menu-abierto #menu li.entrante > div, .menu-abierto #menu li.saliente > div {display: -webkit-box;display: -ms-flexbox;display: flex;padding: 10px 20px 10px 10px;}#menu li.entrante div a:after, #menu li.saliente div a:after {content: '';display: none;width: 10px;height: 10px;}.menu-abierto #menu li.entrante div a:after, .menu-abierto #menu li.saliente div a:after {display: block;}#menu li.entrante div > a, #menu li.saliente div > a {padding: 0;width: 100%;}#menu li.entrante div.abierto > a:after, #menu li.saliente div.abierto > a:after {background: url(icons/mas.svg) no-repeat center center;background-size: 20px;margin-left: auto;}#menu li.entrante div.cerrado > a:after, #menu li.saliente div.cerrado > a:after {background: url(icons/expandir.svg) no-repeat center center;background-size: 20px;margin-left: auto;}#menu li.break > a:before {background: url(icons/break.svg) no-repeat center center;}#menu li.formularios > a:before {background: url(icons/formularios.svg) no-repeat center center;}#menu li.robot > a:before {background: url(icons/robot.svg) no-repeat center center;background-size: 20px;}#menu li.mail > a:before {background: url(icons/mail-blanco.svg) no-repeat center center;background-size: 20px;}#menu li.chat > a:before {background: url(icons/chat.svg) no-repeat center center;background-size: 20px;}#menu li.chat-dashboard > a:before {background: url(icons/chart-pie-solid.svg) no-repeat center center;background-size: 20px;filter: invert(100%);}#menu li.chat-metrics > a:before {background: url('icons/comments-regular.svg') no-repeat center center;background-size: 20px;filter: invert(100%);}#menu li.menu-console > a:before {background: url('icons/headphones-solid.svg') no-repeat center center;background-size: 20px;filter: invert(100%);}#menu li.component > a:before {background: url(icons/server-solid.svg) no-repeat center center;background-size: 20px;filter: invert(100%);}#menu li.bot_ai > a:before {background: url(icons/bot-ai.svg) no-repeat center center;background-size: 20px;filter: invert(100%);}#menu li.departments > a:before {background: url(icons/departments.svg) no-repeat center center;background-size: 20px;filter: invert(100%);}#menu li.providers > a:before {background: url(icons/providers.svg) no-repeat center center;background-size: 20px;filter: invert(100%);}#menu li.tags > a:before {background: url(icons/tags.svg) no-repeat center center;background-size: 20px;filter: invert(100%);}#menu li.timeconditions > a:before {background: url(icons/time-condition.png) no-repeat center center;background-size: 20px;}#menu li.integraciones > a:before {background: url(icons/integraciones-solid.svg) no-repeat center center;background-size: 20px;filter: invert(100%);}#menu li.clasifications > a:before {background: url(icons/etiquetas-solid.svg) no-repeat center center;background-size: 20px;}#menu li.roles > a:before {background: url(icons/roles.svg) no-repeat center center;background-size: 20px;}#menu li.instancias > a:before {background: url(icons/instancias.svg) no-repeat center center;background-size: 20px;}#menu li.grupos > a:before {background: url(icons/grupo-b.svg) no-repeat center center;background-size: 20px;}#chat {position: fixed;bottom: 0;right: calc(5% - 2px);width: 25%;z-index: 1;}#minimizar, #cerrar {background: black;display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-pack: justify;-ms-flex-pack: justify;justify-content: space-between;-webkit-box-align: center;-ms-flex-align: center;align-items: center;}#ver-chat, .chat-abierto #minimizar {display: none;}.chat-abierto #ver-chat {display: block;}#minimizar {border-radius: 4px 4px 0 0;padding: 12px 20px;display: -webkit-box;display: -ms-flexbox;display: 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{margin-top: 5px;font-size: 13px;font-family: 'a_regular';font-weight: normal;}#lista-chat {padding: 15px 15px 0;background: white;max-height: calc(90vh - 285px);overflow: auto;}#lista-chat > li {margin-bottom: 15px;}#lista-chat ul li:not(:first-child) {margin-top: 5px;}.usuario > div {display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-align: center;-ms-flex-align: center;align-items: center;}.usuario img {width: 25px;height: 25px;border-radius: 50%;margin-right: 10px;}.usuario h3 {font-size: 13px;font-family: 'a_regular';}.usuario p, .respuesta p, .respuesta .img {padding: 5px 15px;border-radius: 4px;width: 70%;font-size: 13px;}.usuario p {background-color: #e3e7e8;margin: 0 0 0 35px;}.respuesta p, .respuesta .img {background-color: #fafafa;margin-left: auto;}.respuesta .img {display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-align: center;-ms-flex-align: center;align-items: center;}.usuario > span {font-size: 13px;margin: 5px 0 0 35px;}.respuesta > 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10px;position: absolute;bottom: 0;width: 100%;display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-pack: justify;-ms-flex-pack: justify;justify-content: space-between;-webkit-box-align: center;-ms-flex-align: center;align-items: center;}.background-cambiar label {cursor: pointer;}.background-cambiar input {display: none;}.background-cambiar span {color: white;}.background-cambiar span:hover {opacity: .7;-ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=70)";}.background-cambiar .borrar:before {background: url(icons/borrar-b.svg) no-repeat center center;background-size: 14px;width: 14px;height: 17px;}.droppear {background: #fafafa;width: 100%;height: 300px;margin: 20px 0;border-radius: 4px;display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-align: center;-ms-flex-align: center;align-items: center;-webkit-box-pack: center;-ms-flex-pack: center;justify-content: center;}.droppear input {display: none;}.droppear label:before {content: '';background: 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.check {background: url(icons/checked.svg) no-repeat center center;}.checkbox input:checked ~ .texto {color: black;}.checkbox .unchecked {position: absolute;top: 0;left: 0;height: 15px;width: 15px;background: url(icons/check.svg) no-repeat center center;}.checkbox .check {position: absolute;top: 0;left: 0;height: 15px;width: 15px;box-shadow: -1px 1px 4px 0 rgba(0, 0, 0, 1);background: url(icons/check.svg) no-repeat center center;}form input[type=checkbox].raw{width: auto !important;}.search {box-shadow: -1px 1px 4px 0 rgba(55, 70, 95, 0.12);border-radius: 4px 0 0 4px;position: relative;display: flex;}.buscador {border: 0;background-color: #ffffff;padding: 10px 18px;width: 100%;border-radius: 4px 0 0 4px;}.buscar {border: none;background: #a5c439 url(icons/buscar.svg) no-repeat center center;background-size: 18px;width: 18px;font-size: 0;padding: 0 25px;border-radius: 0 4px 4px 0;height: 36px;}.none {display: none !important;}.tabla {position: relative;}.tabla table {width: 100%;margin-bottom: 30px;border-collapse: collapse;}.tabla th {color: #9b9eac;font-weight: normal;text-align: left;padding: 12px 0;position: relative;}#table_queues th, #table_departments th {border: 1px solid white;}#table_queues thead, #table_departments thead {background: #f2f2f2;}.btn:hover, .btn:focus, .btn.focus {color: white!important;}.btn.btn-xs {padding: 2px 5px 0px 5px;}.tabla tr th a, thead .imagen, thead .llamadas, thead .preguntas, thead .borrar, thead .copiar, thead .editar, thead .qr, thead .ver, thead .metricas, thead .obtener, thead .agent-group, thead .queue-group, thead .btn-click {font-size: 0;}.tabla th div {display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-align: center;-ms-flex-align: center;align-items: center;}.tabla tbody {box-shadow: none;border-bottom: 1px solid #e7ecec;}.tabla tbody:hover {background: #f5f6f9;}table td {position: relative;}.tabla td.borrar > div {position: relative;}.tabla td.borrar .modal-borrar {bottom: 45px;right: 0;}.tabla .preguntas, .tabla .borrar, .tabla .copiar, .tabla .editar, .tabla .ver, .tabla .metricas, .tabla .obtener, .tabla .qr, .tabla .agent-group, .tabla .queue-group {width: 5%;margin: auto;}.tabla .imagen img, .tabla .imagen span, .tabla .llamadas span {width: 40px;height: 40px;border-radius: 50%;margin: auto;display: block;}.tabla .imagen img {-o-object-fit: cover;object-fit: cover;}.tabla .llamadas.entrantes span {background: #a5c439 url(icons/entrante.svg) no-repeat center center;background-size: 18px;}.tabla .llamadas.salientes span {background: #a5c439 url(icons/saliente.svg) no-repeat center center;background-size: 18px;}.tabla .imagen span, .tabla .llamadas span {font-size: 0;display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-align: center;-ms-flex-align: center;align-items: center;-webkit-box-pack: center;-ms-flex-pack: center;justify-content: center;}.tabla .imagen span {background-color: #ffe03b;}.tabla tbody:nth-child(n) .imagen span {background-color: #ffe03b;}.tabla tbody:nth-child(2n) .imagen span {background-color: #c7cfd1;}.tabla tbody:nth-child(3n) .imagen span {background-color: #ffbd48;}.tabla tbody:nth-child(4n) .imagen span {background-color: #0c9aed;}.tabla .imagen span:before {content: attr(data-iniciales);font-size: 11px;color: white;text-transform: uppercase;}.tabla tbody tr:not(:last-child) {border-bottom: 1px solid #e7ecec;}.tabla table td {padding: 8px;font-size: 13px;}.tabla table td.correo a {color: #9bacb0;}.tabla table td li {font-size: 13px;}.tabla td.qr a.qr,.tabla td.editar a.editar, .tabla td.preguntas a.preguntas, .tabla td.borrar a.borrar, .tabla td.copiar a.copiar, .tabla td.ver a.ver, .tabla td.metricas a.metricas, .tabla td.obtener a.obtener, a.download, .tabla td.agent-group a.agent-group, .tabla td.queue-group a.queue-group {width: 30px;height: 30px;background-color: #fafafa;border-radius: 50%;display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-align: center;-ms-flex-align: center;align-items: center;-webkit-box-pack: center;-ms-flex-pack: center;justify-content: center;}.numeracion {display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-align: center;-ms-flex-align: center;align-items: center;-webkit-box-pack: end;-ms-flex-pack: end;justify-content: flex-end;margin-top: 30px;}.numeracion li {background: white;margin-right: 10px;}.numeracion li:first-child, .numeracion li:last-child {background: black;}.numeracion li a {padding: 5px;border: 1px solid #e1e1e1;font-family: 'a_regular_bold';min-width: 27px;height: 27px;display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-align: center;-ms-flex-align: center;align-items: center;-webkit-box-pack: center;-ms-flex-pack: center;justify-content: center;}.numeracion li a.seleccionado, .numeracion li a:hover {background: #f5f6f9;}.anterior:before {width: 20px;height: 20px;background: url(icons/contraer.svg) no-repeat center center;background-size: 20px;}.siguiente:before {width: 20px;height: 20px;background: url(icons/expandir.svg) no-repeat center center;background-size: 20px;}.numeracion li .anterior:hover, .numeracion li .siguiente:hover {background: #a5c439;}.gr-calendar{--gr-calendar-border-color: none;--gr-calendar-dayrow-background: #B3B7B8;--gr-calendar-prevmonth-day-background: white;--gr-calendar-prevmonth-day-color: #ACB6B7;--gr-calendar-nextmonth-day-background: white;--gr-calendar-nextmonth-day-color: #ACB6B7;--gr-calendar-prevnext-background: #F2F4F1;--gr-calendar-prevnext-color: #3D4B4C;--gr-calendar-firstday-background: #a5c439;--gr-calendar-firstday-color: #eeeeee;--gr-calendar-lastday-background: #a5c439;--gr-calendar-lastday-color: #eeeeee;--gr-calendar-rangeday-background: white;--gr-calendar-rangeday-color: #516063;--gr-calendar-today-background: none;--gr-calendar-today-color: black;}.gr-calendar{font-family: Arial;}.gr-calendar th{padding: 5px;}.gr-calendar th span, .gr-calendar td span{border-radius: 50%;display: -webkit-box;display: -ms-flexbox;display: flex;height: 25px;width: 25px;}.gr-calendar{border-collapse: collapse;}.gr-calendar a{text-decoration: none;}.gr-calendar-close {display: none;}.gr-calendar th, .gr-calendar td{font-size: 11px;border: 1px solid var( --gr-calendar-border-color );border: none;padding: 3px;}.gr-calendar td span {font-size: 11px;}.gr-calendar th[colspan]{width: auto;}.gr-calendar .gr-calendar-prevmonth-day{background: var( --gr-calendar-prevmonth-day-background );color: var( --gr-calendar-prevmonth-day-color );}.gr-calendar .gr-calendar-nextmonth-day{background: var( --gr-calendar-nextmonth-day-background );color: var( --gr-calendar-nextmonth-day-color );}.gr-calendar .gr-calendar-currmonth-day{background: var( --gr-calendar-currmonth-day-background );color: var( --gr-calendar-currmonth-day-color );}.gr-calendar th span, .gr-calendar td span{-webkit-box-align: center;-ms-flex-align: center;-ms-grid-row-align: center;align-items: center;-webkit-box-pack: center;-ms-flex-pack: center;justify-content: center;margin: 0 auto;padding: 0;}.gr-calendar td span{cursor: default;}.gr-calendar th span{cursor: pointer;}.gr-calendar .gr-table-header-prev a span, .gr-calendar .gr-table-header-next a span{background-color: var( --gr-calendar-prevnext-background );color: var( --gr-calendar-prevnext-color );}.gr-calendar .gr-calendar-dayrow th{color: var( --gr-calendar-dayrow-background );}.gr-calendar td.gr-calendar-firstday span{background: var( --gr-calendar-firstday-background );color: var( --gr-calendar-firstday-color );}.gr-calendar td.gr-calendar-lastday span{background: var( --gr-calendar-lastday-background );color: var( --gr-calendar-lastday-color );}.gr-calendar td.gr-calendar-rangeday span{background: var( --gr-calendar-rangeday-background );color: var( --gr-calendar-rangeday-color );position: relative;}.gr-calendar td.gr-calendar-rangeday span:after{content: '';position: absolute;bottom: 3px;left: calc( 50% - 1.5px );width: 3px;height: 3px;border-radius: 50%;background-color: var( --gr-calendar-rangeday-color );}.gr-calendar td.gr-calendar-today span{background: var( --gr-calendar-today-background );color: var( --gr-calendar-today-color );}#gr-calendar-modal-div{background: white;border: 1px solid #F5F6F7;box-shadow: 0 0 9px rgba( 0,0,0,.12);display: inline-block;padding: 1em;position: absolute;right: 0;top: 3em;z-index: 3;}input.toggle{display: none;}input.toggle + label{background: var(--toggle-background);background-size: 30px;border-radius: .8em;color: var(--toggle-text);cursor: pointer;display: block;filter: grayscale(1) opacity(0.8);margin: 0 .5em;padding: .3em calc( 1.75em + 7px );position: relative;transition: filter 0.25s linear .14s;user-select: none;-moz-user-select: none;-webkit-user-select: none;}input.toggle + label::before{background: var(--toggle-marker);border-radius: 50%;content: '';display: block;height: 1.1em;left: 0.5em;position: absolute;top: 0.3em;transition: left 0.25s cubic-bezier(0.6, -0.18, 0.735, 0.045);width: 1.1em;}input.toggle:checked + label{filter: grayscale(0) opacity(1);}input.toggle:checked + label::before{left: calc( 100% - 1.6em );}input.toggle:checked:disabled + label, input[disabled].toggle:checked + label{filter: grayscale(1) }input.toggle.notext + label{overflow: hidden;padding-left: 1.6em;padding-right: 1.6em;text-indent: -400px;}@media ( max-width: 1023px ) {main {margin: 30px;min-height: 100vh;}.header-buscador form > div:first-child a {font-size: 0;border-radius: 50%;width: 35px;height: 35px;padding: 0;}.header-buscador form > div:first-child a:before {content: '+';font-size: 20px;color: white;font-weight: bold;display: -webkit-box;display: -ms-flexbox;display: flex;-webkit-box-pack: center;-ms-flex-pack: center;justify-content: center;-webkit-box-align: center;-ms-flex-align: center;align-items: center;height: 35px;}.csv {margin-right: 15px;}#subir-agentes div input {margin-left: 15px;}#chat {width: 40%;right: 30px;}.notificacion > div {width: 70%;}}.warning{background: #FFF7ED;color: #764005;padding: 3px 6px;font-size: .6em;line-height: 1.6em;letter-spacing: 0.4px;margin-top: 2px;}.alert-floating{position: absolute;width: 87%;transform: translateY(-45px);padding-top: 10px;padding-bottom: 10px;}.estado label.disabled{pointer-events: none;opacity: 0.8;filter: grayscale(1);}.preloader{flex-direction: column;}.preloader-text:empty{display: none;}.preloader-text{margin-top: 50px;color: #9bacb0;font-size: 14px;line-height: 18px;font-family: 'a_regular';text-align: center;}@media ( max-width: 767px ) {body.menu-abierto, body.chat-abierto {overflow: hidden;}main {margin: 30px 30px 74px;}.numeracion {margin-top: 30px;}#contenido {min-height: 100%;}.header-buscador form > div:first-child {-webkit-box-orient: vertical;-webkit-box-direction: normal;-ms-flex-direction: column;flex-direction: column;-webkit-box-align: start;-ms-flex-align: start;-ms-grid-row-align: flex-start;align-items: flex-start;margin-bottom: 30px;}.header-buscador form > div:first-child a {position: absolute;width: 30px;height: 30px;right: 30px;}.header-buscador form > div:first-child a:before {height: 30px;}.header-buscador .search {width: 100%;margin-top: 30px;}#header {background: black;}#header > div.abrir {margin-left: auto;width: calc(100% - 120px);-webkit-box-pack: center;-ms-flex-pack: center;justify-content: center;}#header .abrir .mas {color: white;}#header .abrir a:after {background: url(icons/mas.svg) no-repeat;background-size: contain;}#header .idioma > a {width: 36px;color: white;margin-right: 20px;border: solid 2px white;}#header .puntos a:before {background: url(icons/sesion.svg) no-repeat;background-size: contain;}#menu {width: 0;position: absolute;top: 0;bottom: 0;-webkit-box-orient: vertical;-webkit-box-direction: normal;-ms-flex-direction: column;flex-direction: column;}#menu nav {height: calc(100vh - 248px);overflow: auto;}#menu h1, #menu #usuario, #menu nav {display: none;}#menu > div > a {padding: 17px 10px;width: -webkit-max-content;width: -moz-max-content;width: max-content;}.menu-abierto #menu {width: 70%;overflow: initial;-webkit-box-orient: vertical;-webkit-box-direction: reverse;-ms-flex-direction: column-reverse;flex-direction: column-reverse;box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.7);}.menu-abierto #menu h1, .menu-abierto #menu #usuario, .menu-abierto #menu nav {display: block;}.menu-abierto #menu h1 {position: initial;margin: 25px auto;}#lista-chat {max-height: calc(85vh - 285px);}.notificacion > div {width: 90%;}div[data-id='bubble'] {position: fixed;top: 0;bottom: 0;left: 0;right: 0;background-color: rgba(0, 0, 0, .5);z-index: 2;}.bubbles ul, .modal-borrar {position: fixed;z-index: 1;left: 0;border-radius: 25px 25px 0 0;border: 0;box-shadow: 0 2px 14px 0 rgba(209, 209, 209, 0.5);}.bubbles ul li {text-align: center;padding: 20px 0;border-bottom: 1px solid #e9ebf2;}.bubbles ul li:last-child {border-bottom: 0;}.bubbles ul {display: -webkit-box;display: -ms-flexbox;display: flex;top: initial !important;right: initial;bottom: 0;width: 100% !important;}#botones {-webkit-box-orient: vertical;-webkit-box-direction: reverse;-ms-flex-direction: column-reverse;flex-direction: column-reverse;-webkit-box-align: center;-ms-flex-align: center;-ms-grid-row-align: center;align-items: center;}#botones .btn-gris {margin: 30px 0 0;}.modal-borrar {bottom: 0 !important;width: 100%;}.modal-borrar p {display: none;}.modal-borrar .botones {-webkit-box-orient: vertical;-webkit-box-direction: reverse;-ms-flex-direction: column-reverse;flex-direction: column-reverse;-webkit-box-align: center;-ms-flex-align: center;-ms-grid-row-align: center;align-items: center;margin-top: 0;}.modal-borrar .botones a {width: 100%;padding: 20px 0;text-transform: initial;}.modal-borrar .botones a span {display: block;margin-left: 5px;}.modal-borrar .botones a:first-child {margin-right: 0;}.modal-borrar .botones a:last-child {border-bottom: 1px solid #dadada;}.modal-borrar .btn-gris {background: none;color: #66696a;}.modal-borrar .btn-rojo {background: none;color: #d01414;}#chat {width: 100%;right: 0;z-index: 0;}.tabla tr {display: -webkit-box;display: -ms-flexbox;display: flex;-ms-flex-wrap: wrap;flex-wrap: wrap;}.tabla thead {display: none;}.tabla tbody {display: block;margin-bottom: 20px;padding: 7px 15px;position: relative;}.tabla tbody:last-child {margin-bottom: 0;}.tabla .imagen {display: block;width: 56px;padding-bottom: 0;}.tabla td.borrar > div {position: fixed;}}textarea[readonly], input[readonly]{background: #efefef;color: #AAA;}.mt-0 {margin-top: 0;}.mt-1 {margin-top: .5em;}.mt-2 {margin-top: 1em;}.mt-3 {margin-top: 1.5em;}.mt-4 {margin-top: 2em;}.mt-5 {margin-top: 2.5em;}.mb-0 {margin-bottom: 0;}.mb-1 {margin-bottom: .5em;}.mb-2 {margin-bottom: 1em;}.mb-3 {margin-bottom: 1.5em;}.mb-4 {margin-bottom: 2em;}.mb-5 {margin-bottom: 2.5em;}.mr-0 {margin-right: 0;}.mr-1 {margin-right: .5em;}.mr-2 {margin-right: 1em;}.mr-3 {margin-right: 1.5em;}.mr-4 {margin-right: 2em;}.mr-5 {margin-right: 2.5em;}.ml-0 {margin-left: 0;}.ml-1 {margin-left: .5em;}.ml-2 {margin-left: 1em;}.ml-3 {margin-left: 1.5em;}.ml-4 {margin-left: 2em;}.ml-5 {margin-left: 2.5em;}.pt-0 {padding-top: 0;}.pt-1 {padding-top: .5em;}.pt-2 {padding-top: 1em;}.pt-3 {padding-top: 1.5em;}.pt-4 {padding-top: 2em;}.pt-5 {padding-top: 2.5em;}.pb-0 {padding-bottom: 0;}.pb-1 {padding-bottom: .5em;}.pb-2 {padding-bottom: 1em;}.pb-3 {padding-bottom: 1.5em;}.pb-4 {padding-bottom: 2em;}.pb-5 {padding-bottom: 2.5em;}.pr-0 {padding-right: 0;}.pr-1 {padding-right: .5em;}.pr-2 {padding-right: 1em;}.pr-3 {padding-right: 1.5em;}.pr-4 {padding-right: 2em;}.pr-5 {padding-right: 2.5em;}.pl-0 {padding-left: 0;}.pl-1 {padding-left: .5em;}.pl-2 {padding-left: 1em;}.pl-3 {padding-left: 1.5em;}.pl-4 {padding-left: 2em;}.pl-5 {padding-left: 2.5em;}.d-none {display: none;}.d-flex {display: flex;}.d-block {display: block;}.d-inline-table {display: inline-table;}.select2-container .select2-selection--single {height: 34px;}.p-0 {padding: 0 !important;}.font-bold {font-weight: bold;}.font-bolder {font-weight: bolder;}.font-normal {font-weight: normal;}.font-lighter {font-weight: lighter;}.float-right {float: right;}.float-left {float: left;}.text-success {color: #a5c439;}.text-danger {color: red;}.text-white {color: white;}.bg-white {background: white;}.btn.dropdown-toggle {box-shadow: none;}.btn.dropdown-toggle:hover {color: white!important;box-shadow: none;text-decoration: none;}.dropdown-menu {padding: .1em .5em;}.dropdown-item:hover {background: #f0f0f0;}.dropdown-item {padding: .5em .5em;display: block;text-decoration: none!important;}.w-25 {width: 25%;}.w-50 {width: 50%;}.w-100 {width: 100% !important;}.btn-button-wa {padding: 0.1em 3em !important;color: #6868ef !important;font-weight: bold !important;border-radius: 8px !important;border-color: seashell !important;text-transform: unset !important;}.checkbox-cc {height: 2em;width: 2em;}.checkbox-cc-15 {height: 1.5em;width: 1.5em;}.switch-view {height: 35px;display: inline-flex;}.radio {width: 18px!important;height: 18px;}.agent-card {margin-bottom: 0.5em;font-size: .9em;min-height: 210px;padding: 0 0.3em !important;}.agent-card .agent-status {height: 125px;}.agent-card .agent-status-main {height: 110px;}.agent-card .agent-card-inner {background: white;padding: .8em 1em;box-shadow: 0 4px 16px 0 rgba(58, 70, 93, 0.08), -1px 1px 4px 0 rgba(58, 70, 93, 0.12) !important;}.agent-card .agent-card-inner.min-height {min-height: 388px;}.agent-card .agent-card-inner hr {margin-top: 10px;margin-bottom: 10px;}.agent-title {display: flex;}.agent-title img {width: 2.3em;border-radius: 18px;}.agent-title img {width: 2.3em;border-radius: 18px;height: 2.3em;}.agent-status p {display: inline-block;min-height: 18px;width: 100%;}.agent-status-icon, .agent-call-break-icon {font-size: 2em;width: 35px !important;height: 35px !important;display: inline-block;margin-bottom: 0.3em;}.agent-chat-icon-number-container {width: 35px !important;height: 35px !important;}.agent-chat-icon {font-size: 2.5em;display: inline-block;margin-bottom: 0.3em;color: black;}.agent-chat-counter {position: absolute;left: 1.35em;top: 0.29em;font-weight: 900;color: #7d9e9e;border-radius: 5em;min-width: 26px;text-align: center;max-height: 23px;}.agent-chat-counter.bg-darkgray {background: #7d9e9e;}.agent-chat-counter.bg-green {background: #b9db42;color: #545353;}.agent-status-icon.fa.fa-coffee, .agent-status .fa.fa-coffee {color: #d71a1a;}.agent-card .agent-name {height: 13px;display: inline-block;overflow: hidden;font-size: 12px;}.agent-card .agent-number {font-size: 12px;}.agent-logged-time .agent-chronometer, .agent-row-times .agent-chronometer, .agent-status-main .agent-chronometer {font-size: 10px;}.agent-logged-time .agent-chronometer span, .agent-logged-time .agent-chronometer i, .agent-status-main .agent-chronometer span, .agent-status-main .agent-chronometer i, .agent-row-times .agent-chronometer span, .agent-row-times .agent-chronometer i {font-size: 10px;}.agent-status-description {line-height: 0.5 !important;font-size: 11px;}.fa.fa-outgoing-call {background: url(icons/outgoing-call-svgrepo-com.svg) no-repeat center center;background-size: contain;}.fa.fa-incoming-call {background: url(icons/incoming-call-svgrepo-com.svg) no-repeat center center;background-size: contain;}.fa.fa-agent-available {background: url(icons/agentes-b.svg) no-repeat center center;background-size: contain;}td i.fa.fa-incoming-call, td i.fa.fa-outgoing-call, td i.fa.fa-agent-available {width: 14px;height: 13px;}.table-view-container .fas.fa-phone-slash, .card-view-container .fas.fa-phone-slash {color: gray;}.agent-row-time .agent-chronometer, .agent-logged-time .agent-chronometer {text-align: left;}.agent-status-time .agent-chronometer {text-align: center;}.iconos[data-tooltip], [data-tooltip]{position: relative;}.iconos[data-tooltip]::after, [data-tooltip]::after{position: absolute;bottom: 5527px;content: attr(data-tooltip);font-size: 10px;line-height: 14px;padding: 5px 10px;max-width: 140px;background: #191919;color: white;opacity: 0;border-radius: 3px;transition: opacity .25s;}.iconos[data-tooltip]:hover::after, [data-tooltip]:hover::after{opacity: 1;bottom: 27px;}[data-tooltip]:not(.iconos)::after{max-width: 80%;width: max-content;left: 50%;transform: translateX(-50%);}.iconos[data-tooltip-left]::after{bottom: 50%;left: 0;transform: translate(-100%, 50%);}.modal-buttons-actions {right: 0.7em;width: 130px;font-size: .9em;padding: 0.5em 0;}.modal-buttons-actions button:hover {background: #80808014;text-decoration: none;}.modal-buttons-actions button {padding: .5em .5em;}.text-black {color: black;}#hangup_call {padding: 0.2em 0.5em;margin-left: 0.6em;height: 25px;background: #d71a1a;}#hangup_call i {font-size: .8em;}.card-in-call {border: 0.2em solid #f9dd16;}.cursor-pointer {cursor: pointer;}.audio-mini{width: 180px;margin: auto;display: block;border-radius: 20px;background: #f2f2f2 !important;height: 30px;}